2024 Author: Leah Sherlock | [email protected]. Last modified: 2023-12-17 05:25
Many of those who often or at least sometimes order goods from foreign online stores are faced with such a feature as the delivery of goods - it can be fast and high-quality, but it can be long and frivolous. It all depends on the specific online store. The end user wants to receive the ordered goods as soon as possible, which is why such a thing as a track code was invented. What is a track code and how to use it - we will tell you about this in this article.
Product delivery
Agree that not every online store conscientiously approaches the issue of delivery - sometimes the goods may be lost for several months in an unknown direction. To prevent such incidents, there is a track code, which is a unique set of letters and numbers assigned to your parcel, and thus allows you to determine where it is currently located.
Letters and numbers
But what is a short track? This is the same as a regular track code, the main difference lies in the number of characters (there are fewer of them). In addition, it is usually assigned to the bulk purchase of goods.
The track code often looks like this - thirteen characters, of which there are only four letters and nine numbers. This is an officially recognized international format. By the last two letters in such a number, you can understand from which country the delivery was made (for example, if the letters RU are indicated at the end, then from Russia, if it is CN - China).
Delivery cancellation
The question of what a track is, worries almost every user of an online store. Such a system also allows you to recall the delivery, if necessary. For example, if the maximum period of free delivery has expired and you are tired of waiting for the delivery of the goods. By the way, it should be said that the track code is not always assigned - usually sellers of goods or postal employees take money for this. Most often, especially in Chinese online stores, it can be purchased for a very symbolic amount. Even if the cost is more than five dollars, it is better to fork out than to remain in the dark about where your order is now for months. That is why it is necessary to have an idea of what a track is.
Guarantor
He also plays a second, no less important role - he acts as your “lawyer” in the event that a low-quality or damaged product has arrived. Or when you need to open a dispute on the site and demand a full refund from the owner. In this case, the track code is the only evidence that the goods were sent and you labeled them as defective. But do not be surprised if the seller answers in the spirit of “what is a track?”.
Mistake or deception
It is necessary to warn that various fraudulent sellers send their customers the wrong track codes, and therefore buyers not only cannot track the goods, but also lose all the money spent on it. You can deal with this very simply - contact the seller and demand the correct tracking number, otherwise you can threaten to open a dispute on the online store forum in which you can urge people not to purchase goods from this particular seller. Yes, and it is generally illegal to deceive your customers.
But it often happens that the seller simply mixed up the numbers or letters in the track code, because of which you, again, cannot track the goods. In this case, the scheme is the same - write to the seller and ask for the correct number.
Now that you know what a track is, you will always use it. Believe me, it's better to give an extra two or three dollars for a track number than to be stingy and spend months waiting for a product that could potentially not be sent at all. Thus, these numbers allow you to quickly and efficiently track the current rate of your parcel and quickly carry out various operations with it, including the ability to withdraw the delivery of the goods and return the money spent on it.
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